Plain-English information

Aged Care Guides

Clear, practical information for older people, families and carers navigating My Aged Care and Support at Home.

Information you can use. Our guides explain common aged-care questions in plain English. They provide general information only; for advice about an individual situation, contact My Aged Care or an appropriate professional.
14 September 2026 · Aged Care Guides

Your Loved One Is Deteriorating Quickly: Why Starting the Aged-Care Process Early Matters

A clear, calm guide for families when an older person’s needs are changing quickly—what is an emergency, how to start an aged-care assessment and why early planning matters.

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21 September 2026 · Getting started with aged care

Why It Is Wise to Start the Aged-Care Process Early

The hardest time to begin the aged-care process is often when support is already urgently needed. This guide explains the steps, the current funding-wait estimates and why planning early can give families more choice and breathing room.

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28 September 2026 · Aged Care Guides

Aged Care Assessment: What Actually Happens and How to Prepare

Understand how to apply for an aged care assessment, who can attend, what to prepare and what happens after the assessment.

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